Order Confirmed
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America/Los_Angeles
In this Supplemental California Consumer Privacy Act Privacy Policy (“CCPA Privacy Policy”), we, Comvita Limited, provide information about our data processing practices as required by the California Consumer Privacy Act of 2018 (“CCPA”) and supplement the disclosures in our Privacy Policy and other privacy notices. This CCPA Privacy Policy is effective and was last updated on September 28, 2020, and is addressed only to residents of the State of California.
1. Right to Know About Personal Information Collected, Disclosed, or Sold
We describe here the personal information we generally collect, use, disclose and sell about California residents. You have the right to request that we disclose what personal information we collect, use, disclose and sell about you specifically (“right to know”). To submit a request to exercise the right to know, please populate the webform accessible here: Contact Us , call our toll-free phone number 1(855)449-2201 or submit an email request to [email protected] and include “California Request to Know” in the subject line. Please specify in your request the details you would like to know, including any specific pieces of personal information you would like to access.
We will ask that you provide certain information to verify your identity, such as a code sent to an email address we may have on file for you. If you have a password-protected account with us, we may verify your identity through our existing authentication practices for your account. The information that we ask you to provide to verify your identity will depend on your prior interactions with us and the sensitivity of the personal information at issue. We will respond to your request in accordance with the CCPA. If we deny your request, we will explain why.
2. Our Personal Information Handling Practices during the preceding year
We have set out below the categories of personal information we have collected about California residents in the preceding 12 months and, for each category of personal information collected, the categories of sources from which that information was collected, the business or commercial purposes for which the information was collected, and the categories of third parties with whom we shared the personal information. This table does not reflect our processing of California residents’ personal information where an exception under the CCPA applies.
| Category of personal information (as listed in Cal. Civ. Code § 1798.140(o)(1)). | We collected such personal information for the following purposes: | We collected such personal information from the following categories of sources: | We shared such personal information with the following categories of third parties: |
|---|---|---|---|
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Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers. |
To communicate with you; If you create an account, to establish your account, manage the account, and provide requested products to you via your account; To enter into transactions with you at your request and manage payments and our relationship with you; To respond to any comments, questions or requests you may have, and consider any survey feedback you provide to help improve our products and services; and To provide, maintain, monitor, secure, debug, customize and optimize our online services to and for you, provide you with customer service and support, measure interest in our products and services, and develop and improve our services. |
Directly from the California resident, including automatically when they access our online services. |
Service providers, including companies we retain to provide hosting, marketing, data enhancement, billing and collections, analytics, support, technical, operational, security, consulting, or other services to us; Government entities as required by applicable law; Other recipients at the individual’s direction or with their consent; Third parties in the event of a proposed or actual business transaction involving all or any portion of our business. |
|
Any categories of personal information described in subdivision (e) of Section 1798.80: “Personal information” means any information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, signature, address, telephone number, credit card number, debit card number, or any other financial information. |
To communicate with you; If you create an account, to establish your account, manage the account, and provide requested products to you via your account; To enter into transactions with you at your request and manage payments and our relationship with you; To respond to any comments, questions or requests you may have, and consider any survey feedback you provide to help improve our products and services; and To provide, maintain, monitor, secure, debug, customize and optimize our online services to and for you, provide you with customer service and support, measure interest in our products and services, and develop and improve our services. |
Directly from the California resident, including automatically when they access our online services. |
Service providers, including companies we retain to provide hosting, marketing, data enhancement, billing and collections, analytics, support, technical, operational, security, consulting, or other services to us; Government entities as required by applicable law; Other recipients at the individual’s direction or with their consent; Third parties in the event of a proposed or actual business transaction involving all or any portion of our business. |
|
Characteristics of protected classifications under California or federal law; namely, age and gender. |
To customize the marketing materials we may send to you. |
Directly from the California resident, including automatically when they access our online services. |
Service providers, including companies we retain to provide hosting, marketing, data enhancement, billing and collections, analytics, support, technical, operational, security, consulting, or other services to us; Government entities as required by applicable law; Other recipients at the individual’s direction or with their consent; Third parties in the event of a proposed or actual business transaction involving all or any portion of our business. |
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Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
If you create an account, to establish your account, manage the account, and provide requested products to you via your account; To enter into transactions with you at your request and manage payments and our relationship with you; and To respond to any specific comments, questions or requests you may have. |
Directly from the California resident, including automatically when they access our online services. |
Service providers, including companies we retain to provide hosting, marketing, data enhancement, billing and collections, analytics, support, technical, operational, security, consulting, or other services to us; Government entities as required by applicable law; Other recipients at the individual’s direction or with their consent; Third parties in the event of a proposed or actual business transaction involving all or any portion of our business. |
|
Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a California resident’s interaction with an Internet Web site, application, or advertisement. |
To provide, maintain, monitor, secure, debug, customize and optimize our online services to and for you, provide you with customer service and technical assistance, measure interest in our products and services, and develop and improve our services. |
Directly from the California resident, including automatically when they access our online services. |
Service providers, including companies we retain to provide hosting, marketing, data enhancement, billing and collections, analytics, support, technical, operational, security, consulting, or other services to us; Government entities as required by applicable law; Other recipients at the individual’s direction or with their consent; Third parties in the event of a proposed or actual business transaction involving all or any portion of our business. |
|
Geolocation data |
To provide you with offers, advertisements and marketing content that we believe you may be interested in, and customize the content based on our understanding of your preferences based on your location. |
Directly from the California resident, including automatically when they access our online services. |
Service providers, including companies we retain to provide hosting, marketing, data enhancement, billing and collections, analytics, support, technical, operational, security, consulting, or other services to us; Government entities as required by applicable law; Other recipients at the individual’s direction or with their consent; Third parties in the event of a proposed or actual business transaction involving all or any portion of our business. |
|
Audio, electronic, visual, or similar information. |
We store and process personal information electronically, and collect such information for the purposes enumerated in this table. |
Directly from the California resident, including automatically when they access our online services. |
Service providers, including companies we retain to provide hosting, marketing, data enhancement, billing and collections, analytics, support, technical, operational, security, consulting, or other services to us; Government entities as required by applicable law; Other recipients at the individual’s direction or with their consent; Third parties in the event of a proposed or actual business transaction involving all or any portion of our business. |
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Inferences drawn from any of the information identified in this subdivision to create a profile about a California resident reflecting their preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. |
To provide you with offers, advertisements and marketing content that we believe you may be interested in, and customize the content based on our understanding of your preferences. |
Directly from the California resident, including automatically when they access our online services. |
Service providers, including companies we retain to provide hosting, marketing, data enhancement, billing and collections, analytics, support, technical, operational, security, consulting, or other services to us; Government entities as required by applicable law; Other recipients at the individual’s direction or with their consent; Third parties in the event of a proposed or actual business transaction involving all or any portion of our business. |
We also generally use California residents’ personal information for the following purposes, as permitted by applicable law:
3. Disclosures of Personal Information; No Sale
Over the preceding 12 months, we disclosed certain categories of California residents’ personal information to the categories of third parties as shown in the table above. None of these disclosures constituted sales. We do not sell California residents’ personal information. We do not have actual knowledge that we sell the personal information of minors under 16 years of age without affirmative authorization.
4. Right to Request Deletion of Personal Information
You have a right to request the deletion of personal information that we collect or maintain about you. To submit a request to delete personal information, please populate the webform accessible here: Contact Us or submit an email request to [email protected]. and include “California Request to Delete” in the subject line. Please specify in your request the personal information about you that you would like to have deleted, which can be all of your personal information as required by the CCPA.
We will ask that you provide certain information to verify your identity, such as a code sent to an email address we may have on file for you. If you have a password-protected account with us, we may verify your identity through our existing authentication practices for your account. The information that we ask you to provide to verify your identity will depend on your prior interactions with us and the sensitivity of the personal information at issue. Once we have verified your identity, we will ask you to confirm that you wish to have your personal information deleted. Once confirmed, we will respond to your request in accordance with the CCPA. If we deny your request, we will explain why.
5. Right to Opt-Out of the Sale of Personal Information
You have the right to opt-out of the sale of your personal information by a business. We do not, and will not, sell your personal information.
6. Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
You may not be discriminated against because you exercise any of your rights under the CCPA.
7. Authorized Agent
You can designate an authorized agent to make a request under the CCPA on your behalf if:
If you use an authorized agent to submit a request to exercise your right to know or your right to request deletion, please have the authorized agent take the following steps in addition to the steps described in Sections 1 and 4 above:
If you provide an authorized agent with power of attorney pursuant to Probate Code sections 4000 to 4465, it may not be necessary to perform these steps and we will respond to any request from such authorized agent in accordance with the CCPA.
8. Contact for More Information
If you have questions or concerns regarding our privacy policy or practices, you may email us at [email protected].
Privacy Policy: Click here to see our privacy policy.
Our Terms and conditions: Click here to see our Terms and conditions policy.
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